![]() ![]() With a huge number of active users of WhatsApp across the globe, you can easily target the users of your interest. In turn, the support team will be ready with the appropriate solutions and offers to the customer to convert more leads. The collected data helps understand the preferences, interests, behaviour and other aspects of the customer. Whatsapp AI chatbot collects the user information, analyses, segments and uses it to answer the user queries. It will save your customer and support team time. And notify the same to the respective department to attend to the customer. Not only welcome messages, but you can also automate some of the repetitive and FAQs to the customer. An unwelcome customer may underrate your brand.Īn automated response will help them feel privileged. Most of the time, customer executives won’t welcome the customers. Let’s Focus on the ‘How to leverage whatsapp for your business?’ Automating Customer Services It may be an account statement, credit card outstanding, available limit, and many more. A WhatsApp chatbot generally enables you to automate your sales and marketing support on your WhatsApp business account.įor instance, a WhatsApp AI chatbot for banks will respond to customers by providing details of their requests. Most of us know the term ‘chatbot’- it’s a program that communicates with users with predefined messages(either text or voice).īut when you talk about the Whatsapp chatbot, you can describe it from its application. It made their services more efficient, responsive and available to the customer.īefore knowing further about Whatsapp AI chatbot, those who don’t know about Whatsapp chatbot, let’s first understand it- What is a WhatsApp Chatbot/WhatsApp Bot? With the popularity of WhatsApp AI chatbot, companies started deploying it in their overall business processes.
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